1003

Cause

Possible causes include the following.

• There is no paper in the cassette.
• Paper is not loaded in the cassette properly.

What to Do

Take the corresponding actions below.

• Load paper in the cassette.

  • Loading Plain Paper in Cassette

  Note

  • The loadable paper differs depending on the paper source. The loadable paper in the cassette is A4, Letter, A5, or B5 size plain paper.

• Align the paper guides of the cassette with the edges of the paper.

  

After carrying out the above measures, select OK on the printer's touch screen to cancel the error.

Note

• To cancel printing, tap Stop on the printer's touch screen.

• When the jammed paper is removed from the rear side of the printer, the transport unit cover may not be installed correctly. Refer to the following page.

  • Removing Jammed Paper from Rear Side

No Paper in Cassette during Printer Setup

• Watch how to load paper

Load one or more sheets of A4 or Letter size plain paper in the cassette.

Note

• To load A4 size paper in the cassette, press down the lock (A) on the cassette, then extend the cassette.

  

• After loading the paper, align the paper guides of the cassette with the edges of the paper.

  

Select OK on the printer's touch screen to cancel the error.

Note

• If you are printing a print head alignment sheet during printer setup, do not cancel printing.